Privacy Policy

1. Introduction

Buy Junk Car Miami ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.

2. Information We Collect

Personal Information

• Contact Information: Name, phone number, email address, physical address
• Vehicle Information: Make, model, year, VIN, condition, location
• Transaction Information: Payment details, purchase agreements, title information
• Identification: Driver's license or government-issued ID for verification

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, click patterns
• Location Data: General location based on IP address (with your consent)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide junk car removal and purchase services
• Communication: To contact you about your vehicle sale or service inquiries
• Legal Compliance: To comply with Florida DMV and EPA requirements
• Business Operations: To process payments and maintain business records
• Website Improvement: To enhance user experience and service quality
• Marketing: To send promotional offers (with your consent)

4. Information Sharing

We may share your information with:

Service Providers

• Towing and transportation companies
• Auto recycling facilities
• Payment processing services
• Title transfer services

Legal Requirements

• Florida Department of Motor Vehicles
• Environmental Protection Agency
• Law enforcement when required by law
• Court orders or legal proceedings

We never sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: SSL encryption for data transmission
• Access Controls: Limited access to authorized personnel only
• Secure Storage: Protected databases and backup systems
• Regular Audits: Periodic security assessments and updates
• Staff Training: Employee privacy and security training

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Typically, we retain transaction records for 7 years as required by Florida business law.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at (305) 534-5991 or buyjunkcarmiami@gmail.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide targeted content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly.

11. Florida-Specific Rights

As a Florida resident, you may have additional rights under Florida law regarding:

• Public records and transparency
• Consumer protection regulations
• Motor vehicle transaction records
• Environmental compliance documentation

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after changes indicates acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Effective Date

This Privacy Policy is effective as of November 7, 2024, and applies to all information collected by Buy Junk Car Miami.